Tag : opinion

16 posts

What customers want

Author: Justin McMurray

(or How I Learned to Stop Worrying & Love the Obvious)

(also know as ‘The empty hamburger dilemma’)

Most new products and services fail. This is a depressing reality to swallow, however I am amazed by how few people ask why this happens. Or worse still all the people who have an in-built assumption and acceptance that most new things should fail. This shouldn’t be the case.

Here is a sad graph showing total product failures.
failed products

Why all this failure?

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Wikileaks, news, and the stories within the story

Author: Sara Williams

At the start of this month I suggested that Rolling Stone’s McChrystal expose was the story of the year. I was wrong. Whistleblowing website Wikileaks’s release of more than 75,000 classified military documents — collectively referred to as the Afghanistan war logs — is now the story everyone is talking about, and it is unlikely this will change anytime soon.

A security breach/freeing of information (as you like) such as this is pretty much unprecedented, although many are comparing it to the 1971 publication of the Pentagon Papers (including DanielEllsberg, the man behind that leak).

Just as with the Pentagon Papers, the leak and the subsequent publication of previously classified information are just part of a complex knot of stories. Who leaked this? What do we make of what we read? What next for Afghanistan, for the US military and indeed for ISAF as a whole? — these are only the immediate questions.

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Our digital world: a snapshot

Author: Anjali Ramachandran

I did a quick poll via Twitter and email last week to see what sites, services and apps some of the people I know are using in their daily lives. These are of course likely to change as more and more services make their appearance (or, as I sometimes wickedly dream in the case of Facebook, slowly die), but for now I notice some clear trends:

News sites will continue to be a key source of information, even as print fights for survival

BBC News, the Guardian, the Huffington PostDallas Morning NewsAl JazeeraNews24, the Daily Mail and the Sun were the most commonly visited sites amongst respondents to my poll, with the BBC and Guardian clearly leading the pack. Smaller, more local sites still have their audience amongst people who have an affiliation to those areas. News sites found a mention by all respondents, so whatever happens to print magazines, their digital avatars are here to stay. As the Times prepares to go behind a paywall, it will be interesting to see how they respond to the changes in the behaviour of their audience – something that is bound to happen.

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Designed by people that hate you. No, really

Author: Isaac Pinnock

Self-service checkout machines. Is there any other machine we interact with in the modern world that is quite so odious?

As I stand in line to use one of these infernal devices, listening to the sighs of frustration from the customers ahead of me, I debate whether it’s worth it. The extra minutes I’ll save from not queuing up for an old-school conveyor belt, or the agony of a vein exploding on my forehead from using one of the damn things…

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UK General Election candidates, who are they really?

Author: Simon I'Anson

Forget reading manifestos, analysing policy impact on your monthly take-home pay or weighing up the pros and cons of entry into the Euro. Who are our political leaders and, more importantly, what do we really think of them?

What started as a conversation at SXSW launched in double-quick time just over a week ago after a flurry of code production and pixel shuffling.

Tagminster, like it’s cousin brand tags (from Noah Briar), aims to capture the true sentiment of the public; in Tagminster’s case, on the subject of politicians.

Screen shot 2010-05-04 at 11.19.19

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Umair Haque is confused about the iPad

Author: James Higgs

It’s been a tough month for Umair Haque. First, he conducted the world’s most boring and pointless interview at SXSWi, and now he blogs his extraordinarily muddled thoughts on theiPad.

It’s tough to sum up what he’s saying because it’s so confused. He seems to want the iPad to be more open both physically and in terms of installing apps and content. This is understandable in some ways, but he’s an economist, and his argument seems to be saying that Apple will not succeed with the approach they’ve chosen for fundamental market-based reasons. It’s just that he fails to provide any evidence at all that this is so.

Let’s take it one paragraph at a time.

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I love words: manopause, faffage, hellacious

Author: Sara Williams

I learned to read a long time ago, but I can still remember the sheer amazingness of the discovery — like I’d found the keys to the universe and all of a sudden, EVERYTHING made sense. Words were everywhere and I was powering through them like a mad thing (and mispronouncing a fair few, I ought to add).

reading

Some years later, not that much has changed. I still read like a mad thing and I still love words. Only now there are more words to love, from the solid everyday standbys (“wattage”, “traveller”, “coax”) to the niche-y specialists you bring out for added pounce(“peripatetic”, “disingenuous”) when time and audience are right.

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Can I have my opinion back, please?

Author: James Higgs

I seem to be one of a dwindling number of people who believe that opinions are among the most valuable commodities we have. Somehow, we’ve allowed the old ‘everyone’s got one’ joke to convince us that all opinions are equal, when they clearly aren’t. I think it’s hurting our creativity, it’s robbing us of leadership, and ultimately is retarding the pace and quality of innovation.

Everyone is entitled to my opinion

Photo by pink_fish13

I’m sure it’s a function of the recession that people become more risk averse. People want ‘proof’ that their ideas will work before they spend money on executing them. But predicting what will work in the future is and always has been just expensive guesswork.

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How would a robot read a novel?

Author: Anjali Ramachandran

Picture 3

Last week, I went to a rather interesting talk at the LSE titled ‘How Would a Robot Read a Novel?’. I was introduced to a software, primarily used in the social sciences, called Alceste (note: this, and many other sites I’ve linked to in this post, are Google-translated pages, from the originals which are in French. There seems to be surprisingly little about it on the web in English). What Alceste does is look for repetitions of co-occurrences of words over a large volume of text to assess patterns. In the social sciences, it is used (still in only a few places, and in a limited number of cases at that) to detect instances of bias in surveys. Research has apparently shown that when words occur in the same pattern repeatedly, it is rarely random.

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Apple needs a good syncing story quickly (or: how we need that syncing feeling)

Author: James Higgs

Now that the dust has settled from the latest application of the Reality Distortion Field and we are all salivating at the chance to get our hands on the iPad, it’s time to think about how all of these devices will work in our day to day lives.

I’m a fully paid up member of the Apple devices fanboy club. I carry an iPhone and a 5th generation iPod with me wherever I go (even the largest capacity iPhone is nowhere near enough to store even a third of my music collection), I have a MacBook Air for holidays and overseas trips, a 17″ MacBook Pro for work and a huge cheese grater Mac Pro at home for media storage and its raw computing horsepower.

I love all of these devices for different reasons, but one thing I don’t love is the difficulty of keeping them all up to date with the latest versions of my data.

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