Customer development: notes from the front line
As I'm sure you'll have noticed by now, we're pretty cosily ensconced in the lean salon over here at Made by Many. Lean methods help us create awesome services that people want, but they also hit a nerve because they're all about continuous learning and we like nothing better than learning new things. So following on from Nicki's confessions of a lean virgin last week, I thought I'd share a few stories from our experiences of putting lean principles into practice.
Over the past few months we've been working closely with Skype to develop a service for teachers who use Skype in the classroom. Skype started this project after seeing teachers using Skype in innovative ways, for example to carry out cultural exchanges and bring experts into their classrooms.
