Relay: the best app ever?

Tim Malbon
Tim Malbon

Great news: there is a new way to waste time, a brand new shiny distraction to help us lose thousands of hours of our lives, hours that we will never, ever, ever, ever reclaim.

Ever.

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Are you constantly seeking mindless stimulation?

Tim Malbon
Tim Malbon

I used to think people who complained about digital overload and distraction were simply weaklings. There was a time when I looked forward to swapping my eyes and hands for servo-driven connected gadgets. Not any more: I now find myself fantasising about living in a world without mobiles or internet, or Twitter, or Instagram. I dream of a year away even from electricity. Spending a year off the grid in the the twenty-first century would be my personal definition of ultimate luxury.

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World of Innovation #Fail

Tim Malbon
Tim Malbon

I've been meaning to write this since seeing Kerry Bodine talk at the SoDA Annual General Meeting in Las Vegas last month. Kerry is Forrester's Customer Experience analyst and joined us to present the findings of a report (Customer Experience Innovation Demystified) she recently co-authored about the current state of CX innovation. Her talk was quite funny - if only for highlighting the huge gulf between how companies talk about 'innovation', and their ambitions, and the sad reality that most companies trying to live this particular dream mostly experience.

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We've launched Made by Many in New York

Tim Malbon
Tim Malbon

Big news: we launched Made by Many in New York this week. We’ve had clients and projects in ‘merica for a while, and this gave us the final shove required to finally make it happen.

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