And then finding clarity and inspiration. By Jack Mitchell
Customer-centricity is dangerously easy to buy. After all, who wouldn’t want to make things their customers want?
Magic was the once privilege of only a few. But when the world is full of sorrow, anxiety, violence and loneliness, we can’t afford this privilege anymore – we need more magic.
In previous posts we’ve described the background of our expedition into Telehealth, in particular the business implications. In this post I’ll talk about what else we at Made by Many could uniquely add here, given our expertise in human-centred design and technology. How might we make a positive difference to the lives of people affected by diabetes using design and technology?
For an industry obsessed by change it’s easy to think of prototyping as being a new thing, a fad, or a response to agile software development. It’s easy to overlook the benefits and advantages, to forget just how valuable prototyping is – in any business or environment.