Next, Business 901, a firm 'specializing in bringing the continuous improvement process to the sales and marketing arena', talks about lean from a social media point of view (tongue-in-cheek) and then goes on to talk about the Plan-Do-Act-Check philosophy and lean as a knowledge creation model. Some good references.
And last but not least, Jeff Gothelf, Director of UX at theladders.com in New York, a lean advocate and user experience designer, talks about lean and 'getting out of the deliverables business' at the recently-concluded Agile 2011 in Salt Lake City, Utah.
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