Research
Undertaking primary user-research to better understand customer needs and potential opportunities.
We’ll help you go faster, push further & achieve more
You bring a set of capabilities that allow us as a customer to go faster and validate quicker than we can do ourselves."
Sean O’Connell
Chief Digital Officer, Ascential
We offer three things
Our services help organisations go faster, push further & achieve more than they can themselves. It’s based on 16 years of experience launching more than 100 breakthrough products & services for over 120 companies.
Make brilliant products
Research, design, and launch breakthrough digital products, tools, and services.
Learn more
Help you explore
A range of short sprints and visual workshops that we can adapt to your needs.
Learn more
Blueprint the future
Transform ideas into reality with our 7-10 week Vision & Discovery package.
Learn more
We focus on impact
We balance creativity with commercial impact to design new experiences that delight customers and grow the business.
£5m
Increase in revenue attributed to website
600%
Increase in digital audiences
35%
Increase in conversion to sale
2000%
Increase in online audience over 30 months
We help clients grow
We uncover opportunities in unmet needs to create breakthrough products and services, re-invent business models and create new relevance.
9%
Increase in revenue from On-Trade customers using new AI tool
56%
increase in subscription revenue in Year 1
400%
Increase in online orders per store
85%
YoY increase in Trench Coat sales globally
Our services
Our capabilities
Strategy & Innovation
Research, Synthesis & Insights
Business Strategy & ROI Modelling
Roadmap Planning & Prioritisation
Opportunity Mapping
Scenario Planning
AI
Data Analysis
Data Engineering
Generative AI
Digital Experience & Service Design
Primary User Research & Testing
User Experience Design
Interface Design
Workflow Design
Prototyping
System Design & Atomic Design
Digitalisation of Brand
Experience Vision Journeys
Journey Redesign
Service Blueprints
Software Engineering
Technology Strategy
Systems Architecture
Agile Software Development
Continuous Integration
Development Automation
iOS and Play Store Management
Quality Assurance
Infrastructure Setup
Support
Product Hand Over
Product On-Going Support
Building Ownership Capabilities
Agile Product Development Training
Operating Model
Helping the business to adapt to new systems and services
Technology baked in.
Technology is an intrinsic part of everything we do and we offer clients a wide range of different solutions, development languages and frameworks. Meaning we can address a range of client needs in a truly tech-centred way.
The Made by Many Network
The core team is supported by an extensive network of brilliant specialists, ranging from data scientists and animators to game designers and magicians.
